If the weather is nice, you may take the party outdoors to a clean, non-dirt area such as a patio, deck, or garage. The children will not be permitted to go into a dirt area while in attire and accessories provided by Austin Party Animals. Please be aware, Austin Party Animals, will not be responsible for applying sunscreen or insect repellent on children. Client may be responsible for damage caused to costumes from these products. We reserve the right to determine if the outdoor area is suitable for our equipment. Please provide an area indoors for the children to change into costumes. In addition, please have an indoor back-up location available to accommodate all guests in case of inclement weather conditions. Remember that children may not want to dress up and may not enjoy the party as much if it is hot and humid outside.
Inclement weather or illness:
In the case of severe weather or unforeseen circumstances/illness, Austin Party Animals, reserves the right to reschedule your party. If you choose to cancel the party due to severe weather or illness, please remember that your deposit is non-refundable. We will gladly work with you to reschedule your party for an alternate date. Please be advised, if new invitations, food or beverages are needed there will be an additional charge.
Cancellations and re-scheduling:
Once your party is booked and the deposit is paid, the party can only be postponed one time. Based on availability, we will gladly work with you to reserve an alternate date for your party. If you decide to cancel your party for any reason, the deposit is non-refundable. Please remember, there will be an additional charge if you wish to re-send invitations to your guests.
Travel fee:
Austin Party Animals provides services to Austin, Bee Cave, and Lakeway. A travel fee of $30 will be applied to parties in Round Rock, Cedar Park, Leander, and Georgetown.
Parking:
Please allow ample space in your driveway or in front of your home for us to park, as we will have heavy items to carry into your home. In case of rain or snow, entrance through a covered garage would be greatly appreciated!